Updated: Jun 5, 2019
Whatever symptoms your clients present with (weight gain, low energy, anxiety, etc.), you need to look no further than their schedule to understand the drivers behind their symptoms.
What they do each day and how they do it is really easy to see and understand, but honestly, it's not that important.
Your primary focus should be on why they do what they do. It’s helpful to know why-based questions invariably open an emotional can of worms.
As you identify “leakages” within their schedule, activities that seemingly don’t align with their values, there will always be a story, justification, and rationalization for it.
Don’t judge and be sure to keep the field open--just keep asking generous questions from a space of curiosity, wonder, and concern.
Questions keep the heart space open and convict the person towards change through a spirit of compassion, instead of criticism.
Your only job is to create awareness, and they’re entirely responsible for accountability, action, and agency.
“There cannot be a crisis next week. My schedule is already full.” Henry A. Kissinger